Overview
LIMS is designed to digitize and standardize the full laboratory lifecycle: from test order entry and sample accessioning to analyzer integration, validation, reporting, and long-term data analytics. It works for stand-alone labs, hospital labs, reference laboratories, and multi-site networks, deployed as SaaS or private cloud/on-prem where required.

Who it serves

• Clinical and diagnostic laboratories

• Hospital and clinic labs (public and private)

• Reference and central labs

• Industrial, environmental, and food testing labs

• Research and academic laboratories

• Lab networks and franchise operators

• Health systems, insurers, and regulators needing structured lab data

The value at a glance

• Single source of truth for samples, tests, QC, and reports

• Faster turnaround times and fewer manual errors

• Standardized workflows aligned with accreditation standards

• Integrated with HIS, clinic systems, tele-health, and pharmacy

• Ready for FA/EN, RTL, multi-branch, and multi-lab operations

Core modules

• Order Entry & Accessioning: Electronic test orders from HIS/EMR, clinic portals, and external clients; sample registration, barcoding, and priority flags.

• Sample Tracking: Chain-of-custody tracking from collection to disposal, including location, status, and responsible staff.

• Worklist & Workflow Management: Configurable workflows per department (hematology, biochemistry, microbiology, pathology, molecular, etc.).

• Instrument Integration: Unidirectional/bidirectional interfaces to analyzers and middleware; auto-result import and delta checks.

• Result Entry & Validation: Manual entry, auto-verification rules, reflex/repeat rules, and multi-level review (technologist, pathologist).

• Reporting & Distribution: Configurable report templates, multilingual printouts, secure portal access, email/SMS links, and result APIs.

• Quality Control & Calibrations: QC rules, Levy–Jennings-style tracking, instrument maintenance logs, and non-conformity records.

• Client & Contract Management: Price lists, panels and profiles, turn-around-time SLAs, and client-specific reporting formats.

• Inventory & Reagents (optional): Stock levels, batch/lot tracking, expiries, consumption per test, and reorder alerts.

• Document & Policy Library: SOPs, method files, safety procedures, and controlled-document versioning to support accreditation.

AI capabilities

• Result Anomaly Hints: Flags results that deviate from historical patterns or clinical thresholds for additional review (never final clinical judgment).

• Auto-Validation Suggestions: Learns rule patterns for which results can be safely auto-validated vs. needing technologist review.

• Workload & TAT Forecasting: Predicts sample volumes and test queues by section to help manage staffing and shift planning.

• Quality Insights: Identifies trends in QC failures, reagent issues, or analyzer downtime across sites.

• Client & Test Mix Analytics: Highlights profitable panels, underutilized tests, and potential new services based on ordering patterns.

• Natural-Language Queries: Lets managers ask questions like “Show TAT for microbiology cultures last month” and receive instant dashboards.

Analytics & reporting

• Operational Dashboards: Real-time views of sample counts, TAT, pending validations, and section workloads.

• Quality & Compliance Reports: QC performance, proficiency testing logs, incident reports, and CAP/ISO-style indicators.

• Financial & Contract Views: Tests and revenue per client, payer, department, and analyzer; cost-per-test estimations where data available.

• Regulatory & Public-Health Feeds: Export formats for notifiable disease reporting, surveillance programs, and registries.

• Data Access: Scheduled reports, CSV exports, and APIs/webhooks for BI tools and health-data warehouses.

Integrations & ecosystem

• ZPlatform Health Stack: Native integration with Health Information System (Hospital Management), Clinic Management & Patient Portal, Tele-Health Marketplace, and AI Doctor–Patient Chat & Visit Summary.

• External HIS/EMR/Clinic Systems: HL7/FHIR-style interfaces and REST APIs for orders and results.

• Instruments & Middleware: Analyzer connections via industry-standard protocols and vendor middleware.

• Finance & Billing: Links to billing systems and Finance & Insurance Offers Hub for tariff management and charge capture.

• Identity & Access: SSO and directory integration for large provider networks.

Security, privacy & compliance

• Protected Lab & Patient Data: Encryption in transit and at rest, hardened authentication, and device/session controls.

• Role-Based Permissions: Fine-grained access for technicians, specialists, pathologists, supervisors, QA, IT, and external clients.

• Audit Trails: Full history for results, overrides, QC changes, instrument interfaces, and report releases.

• Compliance Support: Configurable to support ISO 15189-style quality systems and national lab regulations.

• Business Continuity: Backups, failover, and disaster-recovery options for mission-critical lab operations.

Accessibility & localization

• FA/EN & RTL Ready: Full support for Persian (RTL) and English, with capacity to add more languages.

• Local Lab & Payer Logic: Local tariffs, insurance rules, coding systems, and reporting formats.

• Inclusive UX: Clear, keyboard-friendly interfaces suitable for desktops in busy lab environments and tablets where needed.

Architecture & scalability

• Cloud-Native & Modular: Microservices for orders, samples, instruments, QC, reporting, and analytics that scale independently.

• Flexible Deployment: Multi-tenant SaaS, private cloud, or on-prem deployments depending on policy and connectivity.

• Multi-Lab, Multi-Site: Supports hub-and-spoke lab networks, regional labs, and franchise models with shared or separated data.

• High Performance: Designed to handle high-volume labs with thousands of daily tests and concurrent users.

Implementation & support

• Phase-Based Rollout: Stepwise activation by department (e.g., chemistry, hematology, microbiology, pathology) to reduce risk.

• Data Migration: Tools to import historical test catalogs, reference ranges, QC data, and key result histories from legacy LIMS.

• Configuration Templates: Prebuilt panels, profiles, and workflows for common lab types and specialties.

• Training & Change Management: Role-based training for lab staff, QA, and IT, plus guides and e-learning.

• Support & SLAs: Tiered support, including extended-hours options for 24/7 labs and national networks.

Pricing & licensing (example)

• Per-analyzer and/or per-user licensing for small and medium labs.

• Volume-based or enterprise agreements for lab networks and health systems.

• SaaS subscription models with options for private cloud or on-prem licensing.

• Optional add-ons for advanced analytics, multi-country setups, and custom integrations.

Who uses LIMS – Laboratory Information Management System (SaaS)?

• Stand-alone clinical and diagnostic labs

• Hospital and integrated delivery network labs

• Reference labs serving multiple clinics and hospitals

• Environmental, food, industrial, and research labs needing regulated data capture

• Health systems and ministries coordinating lab networks and surveillance

Why LIMS – Laboratory Information Management System (SaaS)?

• Built specifically for laboratory workflows, not a generic EMR add-on

• Bridges orders, samples, instruments, QC, and reporting in one platform

• Adds AI-driven insights while keeping laboratory professionals in control

• Localized for FA/EN, RTL, and regional regulatory and payer contexts

• Integrates deeply with the broader ZPlatform ecosystem across health, finance, and analytics

• Scales from a single lab to nationwide or multi-country lab networks